For family mediators

Agreements that keep working after the session.

The hard part often starts when the session ends: turning what was agreed into weeks of handovers, holidays and costs. ParentGlow gives both parents one calendar both homes use, changes proposed and agreed in writing, and costs that add up. It’s something you can mention to both of them, on the same terms, and you gain nothing either way.

Optional for families
The same for both parents
No fees, either way

Between sessions

Where agreements usually fray, and what helps.

Agreed arrangements, in one calendar

The pattern parents agree goes into one shared calendar that both homes can see, with UK school terms and bank holidays already in. There’s no second version of the rota.
Changes proposed, not announced

When a plan needs to change, one parent proposes it and the other agrees, suggests something else or says no, in writing. If they’ve set a spending threshold, a cost above it waits for the other parent’s yes before it counts.
A plain summary of what was agreed

One screen pulls together what the parents have agreed, each part marked as agreed between them or backed by a court order.
If they come back to you

If a family returns to mediation, what they agreed and what has changed since is already written down, for them to bring if they choose to.

Neutral by design

Something you can mention to both, on the same terms.

You gain nothing. We never pay mediators, never ask for referrals and never list or rank anyone.
It’s the same for both parents. One plan covers both homes, and both parents see the same record. The tone check only ever makes suggestions to the person writing.
It’s optional. Families can mediate without it, and nobody should feel pressed into it.
Nothing records your sessions. ParentGlow holds what the parents write and agree themselves, never what is said in mediation.
No one-sided access, ever. When mediator access opens, a mediator will read nothing until both parents have said yes.

Honest limits

When it isn’t the right tool.

Where mediation isn’t suitable, for example because of domestic abuse, a shared app may not be suitable either. It is never a substitute for your screening.
Where a court order limits contact between the parents, what the order allows comes first. Using ParentGlow doesn’t change that.
It isn’t a place for without-prejudice discussion: what parents write in it becomes part of their shared record.
It doesn’t draft agreements, run sessions or give advice to either parent.

Our guide for parents: mediation or court → · Online mediation and MIAMs, explained →

Questions mediators ask

Straight answers.

Anything else? A real person answers at hello@parentglow.co.uk.

hello@parentglow.co.uk

Could mentioning ParentGlow affect my impartiality?

It shouldn’t have to. We never pay mediators, never ask for referrals and never list or rank anyone, so you gain nothing if a family uses it. The app is the same for both parents, one plan covers both homes, and using it is always optional.

Will I be able to see a family’s record?

Not yet. Mediator access isn’t open. When it opens, a mediator will read nothing until both parents have given permission. That rule is already written into the portal, and we won’t open mediator access without it.

Has the Family Mediation Council approved ParentGlow?

No. The FMC doesn’t approve apps, and it doesn’t endorse ParentGlow. When mediator access opens, we will check mediators against the FMC’s register, which lists accredited mediators and those working towards accreditation.

Does ParentGlow record mediation sessions?

No. Nothing in ParentGlow records a mediation. It holds what the parents themselves write and agree, before and after.

Is ParentGlow a mediation platform?

No. It is a co-parenting app for the day to day: the shared calendar, handovers, costs and messages. It doesn’t run sessions, draft agreements or replace your assessment of whether mediation is suitable.

What if one parent doesn’t want to use it?

Then it may not be right for that family, or not yet. One parent can start on their own and invite the other, but nobody should feel pressed into it.

What does it cost the families?

It is free during early access, and at launch one plan covers both parents rather than charging each of them. Current prices are on our pricing page.

General information for England and Wales, checked against the app on 28 September 2026. It isn’t legal advice. See how professional access works for every role, and what families pay.

For other professionals

The same rules, written for each role.

Family solicitors and barristers

Your client’s record, read-only and in order, instead of a folder of screenshots.

Child contact centres

Calmer handovers before and after contact, without asking your centre to do anything new.

McKenzie Friends

Organised, dated records for the parent you support, and the court’s confidentiality rules in plain English.

How access works

What we check, what parents see, and what’s built today, for every role.

The professional register opens soon

Hear first when it opens.

The professional portal is built. The register, which checks every professional before they can read anything, opens soon. There’s no date yet, and we won’t guess one.

One email to confirm your address, then the odd update, including when mediator access opens. Unsubscribe any time. Free for professionals. How we use your details.